Return & Refund Policy
At Temptaste Lux Apothecary, we take great care in crafting and packaging every order. Your satisfaction is important to us.
Returns
Unopened and unused products may be eligible for return within 30 days of delivery.
For safety, hygiene, and quality assurance reasons, opened consumable products, including gummies and ingestible wellness products, cannot be returned or exchanged.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can assist you promptly.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of our error or a damaged item.
Contact
For return requests or questions, please contact us through our Contact page.
Thank you for choosing Temptaste Lux Apothecary.
Shipping Policy
Temptaste Lux Apothecary is committed to delivering your order with care. We ONLY SHIP IN TEXAS.
Processing Time
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Shipping Times
Delivery times vary based on destination and shipping method selected at checkout.
Once an order has been shipped, delivery timelines are determined by the carrier.
Order Tracking
Tracking information will be provided once your order has been dispatched.
Lost or Delayed Packages
If your package appears delayed or lost, please contact the shipping carrier first. If additional assistance is needed, we are happy to help.
Address Accuracy
Customers are responsible for providing accurate shipping information. Temptaste Lux Apothecary is not responsible for delays or losses resulting from incorrect addresses.
Questions
For shipping inquiries, please contact us through our Contact page.
Privacy Policy
Temptaste Lux Apothecary respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect information you provide when placing an order, subscribing to our newsletter, creating an account, or contacting us.
This may include:
Name
Email address
Billing and shipping information
Phone number
Purchase history
How We Use Information
Information may be used to:
Process orders
Provide customer support
Improve our website and services
Send updates, promotions, or newsletters
Data Security
We implement reasonable safeguards to protect customer information.
Third-Party Services
We may use trusted third-party providers for payment processing, analytics, shipping, and marketing services.
Cookies
Our website may use cookies and similar technologies to enhance user experience and analyze website performance.
Your Rights
You may request access, correction, or deletion of personal information where permitted by law.
Contact
Questions regarding this Privacy Policy may be submitted through our Contact page.
Terms of Service
By accessing or using the Temptaste Lux Apothecary website, you agree to these Terms of Service.
Website Use
You agree to use this website only for lawful purposes and in accordance with applicable laws and regulations.
Product Information
We strive to provide accurate product descriptions and information; however, we do not guarantee that all content is complete, current, or error-free.
Pricing
Prices and product availability are subject to change without notice.
Intellectual Property
All content, branding, logos, images, text, and designs on this website are the property of Temptaste Lux Apothecary and may not be copied or reproduced without permission.
Limitation of Liability
Temptaste Lux Apothecary shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Modifications
We reserve the right to update these Terms of Service at any time.
Continued use of the website constitutes acceptance of any revisions.
Wellness Disclaimer
Temptaste Lux Apothecary products are intended to support relaxation, self-care, and wellness rituals.
Our products have not been evaluated by the Food and Drug Administration.
They are not intended to diagnose, treat, cure, or prevent any disease.
Individual experiences may vary.
Customers should consult a qualified healthcare professional before using any wellness product, particularly if pregnant, nursing, taking medication, or managing a medical condition.
Always use products responsibly and keep them out of reach of children and pets.
By purchasing and using our products, you acknowledge and accept this disclaimer.
Candle Care & Safety
Our candles are hand-poured to enhance your self-care and evening rituals.
For the safest and most enjoyable experience:
Before Lighting
Trim the wick to approximately 1/4 inch before each burn.
Place the candle on a stable, heat-resistant surface.
Keep away from drafts, curtains, and flammable materials.
While Burning
Never leave a burning candle unattended.
Keep away from children and pets.
Do not burn for more than 4 hours at a time.
After Use
Allow the candle to cool completely before handling.
Discontinue use when approximately 1/2 inch of wax remains.
Temptaste Lux Apothecary is not responsible for improper use of candle products.
Enjoy responsibly and create a safe, relaxing atmosphere.
Responsible Use
At Temptaste Lux Apothecary, we believe wellness begins with intention. Our products are thoughtfully crafted to support moments of relaxation, reflection, and elevated self-care. We encourage all customers to use our products responsibly and in accordance with applicable laws and regulations.
Adults 21+ Only
Temptaste Lux products are intended for adults twenty-one (21) years of age or older.
By purchasing from our website, you confirm that you are at least 21 years old and legally permitted to purchase and use these products in your jurisdiction.
Use Responsibly
Our products should be used only as directed. Individual experiences may vary based on personal factors, tolerance, and lifestyle.
We encourage customers to begin with a mindful approach and allow adequate time to understand how a product may affect them.
Do Not Drive or Operate Machinery
Do not drive, operate machinery, or engage in activities requiring alertness after consuming products that may promote relaxation or drowsiness.
Keep Out of Reach of Children and Pets
Store all products in a secure location away from children and pets.
Consult a Healthcare Professional
If you are pregnant, nursing, taking medication, or have a medical condition, consult a qualified healthcare professional before use.
Product Disclaimer
Temptaste Lux products are not intended to diagnose, treat, cure, or prevent any disease. Statements on this website have not been evaluated by the Food and Drug Administration.
Compliance
Customers are responsible for understanding and complying with local laws and regulations regarding the purchase, possession, and use of hemp-derived products.
Our Commitment
At Temptaste Lux Apothecary, we are committed to transparency, quality, and responsible enjoyment. We encourage every customer to embrace wellness thoughtfully and create intentional rituals that support balance, rest, and self-care.
Thank you for being part of the Temptaste Lux community.